If you found defective or damaged product then you can apply for return at firstname.lastname@example.org. The following conditions will be applied for the return : Returns and refunds request will be accepted only for genuine reasons. You can return your items within 10 days of receipt of your shipment. They must unopened or should be in original condition & proper packaging. Refund : Post receiving the products back to the our warehouse, a refund shall be initiated within 2-5 days.